Shipping policy

  1. Shipping Information Lalena's LLC delivers homemade food products to your chosen location on a weekly basis. We deliver within miami dade and broward county only.

  2. Shipping Schedule We have a set delivery schedule. We will deliver your order on the same day each week.

  3. Order Deadline The order deadline for each week's delivery is 24 hours before the next delivery window. Orders must be placed by the order deadline to ensure delivery on the scheduled delivery day.

  4. Delivery Fees Delivery fees are calculated based on your location and will be added to your order at checkout. The delivery fee is non-refundable.

  5. Delivery Timeframe We will deliver your order between [insert time]. We are unable to provide a specific delivery time.

  6. Order Tracking We do not currently offer order tracking. If you have any concerns or issues with your order, please contact us and we will do our best to assist you.

  7. Delivery Issues If there are any issues with your delivery, such as a missing or damaged item, please contact us within 24 hours of delivery. We will investigate the issue and do our best to resolve it to your satisfaction.

  8. Delivery Restrictions We are unable to deliver to P.O. boxes, APO/FPO addresses, or international addresses.

  9. Delivery During Inclement Weather In the event of inclement weather, we may need to reschedule your delivery. We will contact you as soon as possible to inform you of any changes.

Thank you for choosing Lalena's LLC. If you have any questions or concerns about our shipping policy, please contact us.